steam cleaning over rated!!!!

by Diana P.
(Beverly Ma)

Steam cleaning may appear to be the best method due to "steam" however stains seem to re-appear quicker. The same can be said for extraction cleaning, my carpets were also wet for 24 hours when I used them. I like the bonnet cleaning as long as you get the right company to do the work. But the stains don't come back and my carpets were dry within an hour. I don't know about the rest of you, but when I get my carpets cleaned I want them to look and smell clean without stains. You can't seem to get that when a lot of water is being used.

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Oct 12, 2011
re-appearing stains


The problem you describe is a common complaint with steam cleaning/hot water extraction. Two reasons come to mind.

First is that the cleaning technician washed the staining material into the carpet and as the carpet dried, the stain "wicked" to the surface as a re-appearing stain.

Another reason is the technician used a detergent based cleaner that left behind a sticky residue or film that attracts dirt as you walk on the cleaning area.

The outcome of any job is often a direct result of the technician's ability or skill. On the other hand, the detergent residue problem can be eliminated by using a carpet cleaning product like Procyon as found on this website.

Perhaps with a quality cleaning product, the water overload in stain removal can be eliminated.

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